Upon discovering unwanted water affecting your property, it is important to take the right actions immediately in order to minimize the risk of further damage from occurring.
First, turn off the water if you can. You can usually find a brass valve handle on the outside of the building, although it may also be located inside a plumbed room such as a kitchen, bathroom, or utility room. If you can’t find it, call your water company.
Next, call Rumpke Restoration! We have the know-how and equipment to properly assess and effectively contain the problem to prevent it from getting worse. After we have identified the cause of the water, you should call your insurance company to discuss what they can do for you. We will help you describe the technical details of your situation so that they can confirm who is responsible for covering restoration services.